How to Sync Your Apple Watch

Did you know you can sync your Apple Watch via the Apple Health app with your incentaHEALTH account to track your activity?

Want to sync an Apple Watch? First, make sure that no other devices are currently synced with your account:

  1. Login to your account on a computer
  2. Select ‘Coaching Tools’ from the top toolbar
  3. Select ‘Activity Trackers’
  4. Click ‘Manage Trackers’
  5. If any trackers are currently connected, select the ‘Disconnect’ option.

How to Sync Your Apple Watch:

  1. Install the incentaHEALTH app from the App Store
  2. Login to your account through the app
  3. From the side menu, find and select ‘Manage Devices’
  4. Click ‘Link my Apple Watch’
  5. Scroll down to the ‘Allow Smart Scale to READ Data’ Section.
  6. You must allow read access to at least ‘Steps’
  7. Click Allow. Pull down to refresh!


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